Effective: November 23, 2003
Information Collection
Visitors
In general, you can view our web pages without telling us who you are or revealing any personal information about yourself. We may track IP addresses to analyze trends, administer the site, track online usage, and gather broad information for aggregate use. IP addresses are not linked to personally identifiable information.
Cookies
A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may also be used to enable us to track and target your interests, for the purpose of enhancing your experience on our site. If you reject the cookie, you may still browse our site, however you will not be able to purchase or have access to all our services such as order history, address book, My Giftlist™, etc.
We use pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to: http://www.doubleclick.net/us/corporate/privacy
We also use Coremetrics, a service provider, to help us gather and analyze information about our customers (among other things, by using cookies). Coremetrics' role is to help us conduct our business and deliver the most relevant products and services. If you would like to deactivate our ability to analyze your anonymous browsing and purchase behavior through the use of this service or find out more about our service provider, including its privacy policy and how to opt out, click here:
http://coremetrics.com/info_eluminate2.html
Registration
To enjoy all of the services of SnackPlatters.com,
including a quicker checkout, access to order history and a personalized address book, you must first complete our online registration form.
Product Orders/Catalog Requests
If you place an order or request a catalog from SnackPlatters.com,
we require that you provide certain information on our online order form(s). For orders, we request you provide contact information (including your name, address, telephone number and email address, and the name and shipping address of the recipient) and financial information (including credit card number and expiration date and coupon code, if any). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.
Surveys and Contests
From time-to-time we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, etc.). We will use contact information to notify the winners and award prizes. Survey information will assist us in improving our products and services, and in providing you with an enjoyable shopping experience. None of the information from a survey is used on an individual basis. All information is compiled into statistical groupings only and is not retained for any other use.
If you call or correspond with our customer service center, we will request information from you as well. The information requested depends upon the purpose of your contact, but is likely to include your name, billing address, email address, the name and shipping address of the recipient, financial information such as your credit card number and expiration date, and the order number and date.
Information and Use
SnackPlatters.com is the sole owner of any information we collect from you. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Our primary use of the information you provide us is for billing purposes and to fill your orders. In addition however, for your convenience we also may use the information to provide other services including the following:
"Remember Me" Service
Our "Remember Me" service allows a registered member access to their personal account features without having to log in each time they visit. When a visitor registers with us and chooses this option, we'll remember their information. If you select this service, log-in to our site is automatic; you'll have access to your account information when you return to our site. In order to register for this service, a visitor's browser must be configured to accept cookies. You can shop at SnackPlatters.com without registering for this service.
My Giftlist™
Your online Giftlist is a private, secure listing of your past orders, including the products you ordered previously, along with the names and addresses of your recipients.
Order History
You can view a secure listing of your current and past orders, as well as current shipment status.
Address Book
Online convenience — a handy reference that stores all the names and addresses of the important people in your life, saving you time when it's time to send them gifts.
Sharing of Information
We may occasionally partner with another party to provide specific services for us, such as providing credit card processing, shipping or promotional services. We will only provide contact information necessary for the third party to provide these services for us. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We also ask these partners to confirm that their privacy practices are consistent with ours.
We may occasionally share our customer mailing list with select companies that provide goods or services we think might interest you. The information we provide may include your name and mailing address. If you prefer that we not share this information, please click here to send us an email or write to us at the address provided below, requesting to be removed from the list.
We may send a catalog to you or to a recipient to whom you sent a gift. If you or your recipient do not want to receive our catalog, please click here to send us an email or write to us at the address provided below requesting to be removed from that list. Please allow up to 8 weeks for us to update our lists.
Email Communications
We may email you to communicate with you about your Internet, telephone and mail orders. You may also receive occasional email communications regarding our site, partner offers, special offers or services, products or newsletters. You may choose to stop receiving these emails at any time. Information on how to opt out of receiving email is provided with every marketing email, or you may click here to contact us or write us at the address provided below. Please be sure to include your email address, full name, and specifically what type of information you do not want to receive.
Changing or Deleting Information
You may change any contact information you have provided us by accessing the Account Services section located on the My Account tab at the top of each Web page or by writing us at the address provided below.
Links
SnackPlatters.com may occasionally contain links to other sites. Please be aware that SnackPlatters.com is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Notification of Changes
If we ever change our privacy policy, we will post those changes on our Customer Service page. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will not do so without first notifying you of the changes and providing you with the ability to opt out of these different uses. Please contact us at service@SnackPlatters.com or SnackPlatters.com Customer Service, SnackPlatters.com Inc.
4615 Surf Ave. Brooklyn, NY 1124 with any questions or comments about our privacy policy. |
